Introduction

Civil Service Bureau Assignments

Legislations Regulating the Civil Service

The Services in Civil Service Bureau

1. Employment Applications Acceptance

2. Adding a new Scientific Qualification

3. Nomination for Appointment by the Governmental Divisions Subject to the Basics and Regulations of Employees Selection in the Governmental Divisions

4. Acceptance of Human Case Applications

5. Replacement of Residency Place

6. Clearance of Disengagement

7. Clearance of not having occupied a Public Employment

8. Replying to Citizens Inquiries

9. Salaries Estimation

10. Situation Modification (The Degree or the Salary)

11. Promotion (Promoting the Employee to a higher Degree or a higher level)

12. Scholarships Generalization

13. Generalizing Training Courses

14. Nomination for Scholarships

15. Nomination for Training Courses

16. Scholarship Decision

17. Training Course Decision

18. Postponement or Extension or Reduction or Ending the Scholarship or the Course.

19. Commitment Transference

20. Financial Claims

21. The Legal Consultations

Introduction

The Civil Service Bureau was established according to the law of the civil employees department No (11) for the year 1955, as a central body works on organizing employees affairs and general employment, and works upon enhancing employees efficiency in the governmental body and improving the level of their performance in carrying out their tasks and duties.

Later ahead a number of legislations were issued that accompanied the development of the Civil Service Bureau works among which the employees regulation No (1) for the year 1958, civil service statute No (48) for the year 1963, civil service statute No (23) for the Year 1966, civil service statute No (1) for the year 1988, civil service statute No (1) for the year 1988, and finally civil service statute No (55) for the year 2002.

The department practices its authorities and assignments in caring for employees and employments matters through specialized administrative units in it beginning with appointments and functional work progress and following up the latest developments

As Promotions, transference, performance evaluation, adjustment of situations and scholarships etc till employees breaking off and keeping these data in private records.

Civil Service Bureau Assignments

The Department is assigned to do the following tasks;-

1. Following up the implementation of the civil service rules of law and checking that divisions are implementing civil service related legislations correctly and for this it is entitled to do the following:-

A. Contacting divisions for data and surveys related to its employees in particular or civil service matter in general.

B. Looking into records, documents, files concerning employees or civil service issues in any division or section if need.

2. Putting the foundations of competitive examinations among applicants for employments and taking necessary measures for holding these exams in accordance with the employments requirements previously announced of in coordination with the concerned division.

3. Studying divisions' needs of employments and counting exceeding numbers of employees in the divisions for the purpose of transferring them to other divisions in coordination with the Civil Service Council.

4. To provide the recommendations and the proposals aiming at updating and developing the legislations organizing the affairs of the Civil Service Bureau for providing the employees with the material , social and psychological stability .

Legislations Regulating the Civil Service

A group of legislations are organizing the public employment of these are the following:-

1. Civil Service statute No (1) for the Year 1998.

2. Traveling Regulation no (56) for the Year 1981.

3. Medical Health Regulation No (10) for the Year 1983.

4. Civil Retirement Regulation No (34) for the Year 1959.

5. Social Security Regulation for Public Employees and Servants No (6) for the Year 1966.

6. Basics and rules of selecting and appointing governmental employees.

7. Social Security Regulation No (19) for the Year 2001.

8. Statements issued by the prime Minister and the Cabinets decisions, and private generalizations in organizing public employment matters that are issued by the Civil Service Bureau.

Employment Applications Acceptance

Service Name	Employment Applications Acceptance
Required Documents	1. A Copy of the scientific degree certified by the Ministry of Higher Education.
	2. A certified copy of practical experiences if found
	3. A copy of personal identity card
	4. A copy of the general secondary certificate certified from the Ministry of Education.
Time Average needed for Achievement	10 Minutes
Service Available at	Recruitment Affairs Directorate/Applications Submission Section
Legislative Act of Service	Civil Service Statute
Service Procedures	1. Filling out the application form according to the qualification and submitting the above required documents. 2. Submitting the application form and the documents to applications section (Employment Affairs) directly or via Post Offices.

Adding a new Scientific Qualification

Service Name	Adding a new Scientific Qualification
Required Documents	1. A copy of the new scientific qualification
	2. The approved addition form
Time Average needed for Achievement	10 Minutes
Service Available at	Recruitment Affairs Directorate/Applications Submission Section
Legislative Act of Service	Civil Service Statute
Service Procedures	1. Filling out the approved form for addition /attachment 2. Addition/Attachment approval by recruitment affairs manager. 3. Entering the change in the computer by the employee of the applications section.

Nomination for Appointment by the Governmental Divisions Subject to the Basics and Regulations of Employees Selection in the Governmental Divisions.

Service Name	Nomination for Appointment by the Governmental Divisions
Required Documents	A letter by the concerned division attached with an approved application form or vacancies displaying details of the employment of choice.
Time Average needed for Achievement	15 Minutes
Service Available at	Recruitment Affairs Directorate/ The involved Section
Legislative Act of Service	Civil Service Statute/ Foundations and basics of selecting and appoint the employees in the governmental divisions.
Service Procedures	Both Education and Health Ministry :- Educational and Health professions to which one individual is nominated for each one vacant employment as for other professions which will be treated as other divisions. The Rest of the Divisions :- Nomination 10 individuals will be nominated for each vacant employment based on the highest scores of points within priorities statement. The competitive exam: A competitive exam will be held for the qualified individuals of 80 points, as the first three successful ones will be selected for the interview. The Interview: 20 points will be allocated for the interview, and then the marks of the exam and interview will be added so the most proper individuals will be picked for the vacant employment.

Acceptance of Human Case Applications

Service Name	Acceptance of Human Case Applications
Required Documents	1. Family book for the entire Human Case categories
	2. A document from the general command for the category of martyrs sons and daughters, proving sons and daughters of the Armed Forces, Public Security , Civil Defense and the General Investigations
	3. Repeated Aid Card from the National Aid Fund for poverty category
	4. A medical report approved by the concerned Medical Committees for those of private needs category
	5. A document issued by the General Committee of Social Security for the category of unemployed family member possessing intermediate community college diploma in families over four members provided they should be included in one family book and they have submitted an application for employment
Time Average needed for Achievement	10 Minutes
Service Available at	Recruitment Affairs Directorate/ Human case Section
Legislative Act of Service	Civil Service Statute/ Foundations and Basics of selecting and appoint the Employees in the Governmental Divisions
Service Procedures	1. Filling the approved form and attaching evidential documents. 2. Submitting the application for the human case employee. 3. The employee checks the trueness of documents and fixes him under Human Cases Category

Replacement of Residency Place

Service Name	Replacement of Residency Place
Required Documents	1. A copy of the civil identity card in which the new residency place is fixed
	2. The approved adjustment form
Time Average needed for Achievement	5 Minutes
Service Available at	Recruitment Affairs Directorate/Applications Submission Section
Legislative Act of Service	Civil Service Statute
Service Procedures	1. Filling out the approved form for changing the place of residency attaching to it a copy of the civil identity card. 2. The approval of change by the recruitment affairs manager. 3. Entering the change into the computer by the employee of employment applications section.

Clearance of Disengagement

Service Name	Clearance of Disengagement
Required Documents	1. Civil Identity Card
	2. The approved form for this purpose
Time Average needed for Achievement	10 Minutes
Service Available at	Recruitment Affairs Directorate/Applications Submission Section
Legislative Act of Service	Civil Service Statute and Scientific Scholars Regulation
Service Procedures	1. Filling out the private form of public service section. 2. Checking the forms information for the clearance seeker. 3. Printing the book by printing section 4. Signing the book by the recruitment affairs manager. 5. Sending the book to the concerned person.

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Clearance of not having Occupied a Public Employment

Service Name	Clearance of not having Occupied a Public Employment
Required Documents	1. Civil Identity Card
	2. The approved form for this purpose
Time Average needed for Achievement	10 Minutes
Service Available at	Recruitment Affairs Directorate
Legislative Act of Service	Instructions issued by the department
Service Procedures	1. Filling the private form in public service section. 2. Examining the form by the directorate of employment for by the Computer for checking the information of the clearance checker. 3. Printing the book in printing section. 4. Having the book signed by the directorate manager. 5. Sending the book and handing it over the concerned person.

Replying to Citizens Inquiries

Service Name

Replying to Citizens Inquiries

This Service is provided via public service section / The Directorate of Public Relations , as visitors inquiries will be answered in different topics in addition to providing them with the correct information dealing with the arrangement , and competitive order, as this service can be provided via the phone without the need to visit the bureau in person , this service takes place via automatic answering 24 hours as this service takes place according to the following mechanism :- To dial one of the phone numbers available for the bureau. To enter the required National Number. Then the competitive order will be received. Also Public Service Section will guide the citizens to the institution they should refer to in various directorates of the bureau.

Salaries Estimation

Service Name	Salaries Estimation
Required Documents	1. The scientific qualification approved by the Ministry of Higher Education
	2. Scientific experiences certified according to the rules.
	3. A copy of the civil affairs identification card.
	4. A copy of the general physician examination.
	5. A copy of the membership of the engineers association
Time Average needed for Achievement	10 Minutes
Service Available at	Recruitment Affairs Directorate/ The Concerned Section
Legislative Act of Service	Civil Service Statute

Situation Modification (The Degree or the Salary)

Service Name	Situation Modification (The Degree or the Salary)
Required Documents	1. The newly received scientific qualification certified according to the rules
	2. Certified experiences according to the rules
Time Average needed for Achievement	20 minutes , according to the conventions of the central committee of employees affairs
Service Available at	Employees Affairs Directorate
Legislative Act of Service	Civil Service Statute

Promotion (Promoting the Employee to a higher Degree or a higher level).

Service Name	Promotion (Promoting the Employee to a higher Degree or a higher level).
Required Documents	No documents are required from the concerned person, competitive employees files for promotion depend on vacant employments.
Time Average needed for Achievement	15 Minutes
Service Available at	Employees Affairs Directorate /The concerned Section
Legislative Act of Service	Civil Service Statute

Scholarships Generalization

Service Name	Scholarships Generalization
Required Documents	Terms stated in the Civil Service Statute
	Terms stated by the granting institution
Time Average needed for Achievement	Two days
Service Available at	Scholars and Courses Directorate/ Scholarships Section
Legislative Act of Service	Civil Service Statute
Service Procedures	Looking into the scholarship and determining its terms according to the Civil Service and the granting institution laws. Printing the generalization and determining the concerned divisions. Sending the generalization to divisions.

Generalizing Training Courses

Service Name	Generalizing Training Courses
Required Documents	Terms stated in the Civil Service Statute
	Terms indicated by the granter
Time Average needed for Achievement	One Day
Service Available at	Scholars and Courses Directorate/ Training Courses Section
Legislative Act of Service	Civil Service Statute
Service Procedures	Looking into the scholarship and determining its terms according to the Civil Service and the granting institution laws. Printing the generalization and determining the concerned divisions. Sending the generalization to divisions.

Nomination for Scholarships

Service Name	Nomination for Scholarships
Required Documents	The Nomination concerned division
	The nominated person information Form
	Credentials
Time Average needed for Achievement	From one day to a week
Service Available at	Scholars and Courses Directorate/ Scholarships Section
Legislative Act of Service	Civil Service Statute
Service Procedures	The compatibility of the granter and the Civil Service terms Conducting the competition according to the basis of the scholarships and courses committee Selecting original and substitute employees Preparing a letter of nomination for the granter

Nomination for Training Courses

Service Name	Nomination for Training Courses
Required Documents	A letter of the nomination concerned division
	Information form of the nominee
	Credentials
Time Average needed for Achievement	From one day to a week
Service Available at	Scholars and Courses Directorate/ Training Courses Section
Legislative Act of Service	Civil Service Statute
Service Procedures	The compatibility of the granter terms and the one of the Civil Service Conducting the competition according to the basis of the scholarships and courses committee. Selecting original and substitute employees Preparing a letter of nomination for the granter of the scholarship.

Scholarship Decision

Service Name	Scholarship Decision
Required Documents	Granters acceptance
	Financial agreement by the granter of the scholarship
	The divisions agreement of the delegation
Time Average needed for Achievement	10 Minutes for immediate scholarships or according to conventions schedule of the scholarships and courses committee.
Service Available at	The Committee of Scholarships and Courses/ The Directorate of Scholarships and Courses will represent /The Secretariat of this Committee.
Legislative Act of Service	Civil Service Statute
Service Procedures	Preparing the Schedule of scholarships and courses committee that includes explanations of the presented issues Preparing the decision of delegation after the committees agreement To have it signed by the committees members Issuance of the final decision

Training Course Decision

Service Name	Training Course Decision
Required Documents	Granters agreement
	The granters agreement of finance
	The divisions letter of agreement of for delegation
Time Average needed for Achievement	10 Minutes for immediate Scholarships or according to conventions schedule of the scholarships and courses committee.
Service Available at	The Committee of Scholarships and Courses/ The Directorate of Scholarships and Courses will represent /The Secretariat of this Committee.
Legislative Act of Service	Civil Service Statute
Service Procedures	Preparing the schedule of the scholarships and courses committee which includes an explanation of the presented issues Preparing the decision of delegation after the committee has agreed on it To have it signed by the committees members Issuing the decision in its final form

Postponement or Extension or Reduction or Ending the Scholarship or the Course.

Service Name	Postponement or Extension or Reduction or Ending the Scholarship or the Course
Required Documents	A letter of the concerned division in all situations
	A letter by the university or the institution where the delegate studies for the purpose of postponement of extension
	In case of the scholarships reduction , the scientific qualification will be attached according to the delegations decision
	In case of scholarships termination , documents that shows reasons for the termination or that explains failures in receiving the required qualification should be attached
Time Average needed for Achievement	According to the schedules of the scholarships and courses conventions
Service Available at	Scholarships and Courses Committee/ The Directorate of Scholarships and Courses will take charge the Secretariat of this Committee.
Legislative Act of Service	Civil Service Statute
Service Procedures	Preparing the Schedule of scholarships committee which include explanation of the presented issues Preparing delegation decision after having the committees agreement To have the decision signed by the committees members The final issuance of the decision

Commitment Transference

Service Name	Commitment Transference
Required Documents	The Divisions agreement where the employee works
	The Institutions agreement to which the commitment will be transferred
Time Average needed for Achievement	According to the schedules of the scholarships and courses committee
Service Available at	The Committee of Scholarships and Courses/ Directorate of scholarships and Courses
Legislative Act of Service	Civil Service Statute
Service Procedures	Preparing works schedule of the scholarships and courses committee that includes explanations on presented issues Preparing transference decision after having agreed upon Having it signed by the committees members Issuing the final decision

Financial Claims

Service Name	Financial Claims
Required Documents	A decision of terminating the scholarship or the course and claim
	A letter from the involved division demanding the deserved amounts from the delegate which was paid as salaries and promotions during the scholarship
	A letter from the Ministry of Higher Education and scientific research or the granter stating the amounts that have been paid for the delegate
Time Average needed for Achievement	According to the dates of the scholarships and courses committee
Service Available at	The Committee of Scholarships and Courses/ The Directorate of Scholarships and Courses will represent /The Secretariat of this Committee.
Legislative Act of Service	Civil Service Statute
Service Procedures	Preparing the schedule of the scholarships and courses committee which includes the explanation of the presented issues Preparing claim decision after the committee has agreed on To have it signed by the committees members To issue the final decision

The Legal Consultations

Service Name	The Legal Consultations
This service provides legal consultations unit and it takes the following forms:- Giving legal advice in various inquiries and consultations that comes from governmental divisions and sections regarding Civil Service matters Looking into issues referred to the department by various judicial authorities and replying to them. Giving proposals aiming at developing and modernizing private legislations of the. Civil Service.
Time Average needed for Achievement	Time required for achieving these services varies from one service into the other, some of which need five minutes while others require one working day or few days.
Service Available at	Legal Consultations Unit.
Legislative Act of Service	Civil Service Statute , Travel Bylaw , Integrated Promotions Bylaw , Notifications , Generalizations and Some of the concerned legislations